Do I need to do anything special due to COVID-19? What is my provider doing to lower the risk of infection?
The waiting area will not be in use, we ask that you wait in your car until your appointment time, especially if you arrive more than 10 minutes early. No extra people are allowed in with you during your appointment unless they are a caretaker/guardian. If you are unvaccinated, please arrive to your appointment with a mask. If you don't have one, disposables are available. You will be required to wear it through your session except for when you are prone (face down). You will be asked to wash or sanitize your hands upon entry. If you are not feeling well on the day of your appointment, we will cancel/reschedule with no penalty. A no-contact thermometer is available if you are unsure.
The therapist will be wearing a KN95 grade mask. The treatment table and implements are wiped down with hospital grade disinfectant after every visitor, and extra time is being scheduled between clients for cleaning time on commonly touched surfaces. The treatment room has a HEPA air purifier equipped with virus destroying UV light. Our restroom is cleaned frequently. Safety plan is available for viewing here.
What will my first massage session be like?
You will be greeted and asked to fill out an intake form (if you did not already fill it out online), and if you need a drink or to use the restroom. We will go over your intake together and I will have a consultation with you so we can best deduce the best plan to get you to your goals. You do not need to bring special clothing to your appointment as you will be undressed for a massage service, or you may be wearing a gown for certain skin care services. The therapist will leave the room while you are to undress to your comfort level, and to get underneath the sheet and blanket. Some choose to leave their undergarments on, some do not, either way is totally fine. Only whichever body part is being worked on at the time will be undraped and at no point should you feel exposed. If you are too uncomfortable to get undressed, there are options available.
We will discuss how you want your session to go and what you want to get out of it. You may want a full-body relaxation experience, or you may want targeted work for a specific pain issue. We can either chat the whole time, or you can relax in silence; I leave that up to you. If you want quiet, I'll just be checking in about the pressure a couple times. Oh, and there's soft music. If you want to change it up or turn it off, that is also an option.
If you are looking for pain management, know that the work I do can be mildly uncomfortable, but like in a good-pain kind of way (and it's for a good cause, I promise). I will warm up the tissue with a gentle, more general pressure, and work slowly into the deeper and more targeted stuff. At no point should you be truly uncomfortable, you should be breathing easy and not tensing your muscles against the work. You are always able to say it's too much, and I will adjust accordingly.
After a session, it is normal to sometimes feel a bit light-headed for a minute after getting up off the table. Some people feel very relaxed and like taking a nap, some people feel energized. You should stay hydrated and stay away from excessive alcohol following your session. If you had deep work done, it is normal to sometimes experience "delayed onset muscle soreness" such as you would after a hard work-out. Massage produces lactic acid like exercise does, for only three times the price of a monthly gym membership! Stay hydrated, eat your greens, maybe take an ibuprofen if that's how you roll. It will pass and you'll feel better after the fact.
Do you treat patients with severe health problems?
The short answer is yes, with your doctor's authorization.
Massage is completely contraindicated for the following conditions:
You will need to speak to your doctor if you are in treatment for:
-High/low blood pressure
This is not an exhaustive list. If you have any doubts, PLEASE consult your doctor. It is very important that you do not withhold this information from your therapist. Massage is a medical field, and the intake process is for the safety of us both, mostly you.
How should I prepare for my massage?
Not much. Be hydrated! Please arrive clean. Deodorant is fine but please be aware that your therapist is allergic to perfume. You may be asked to rinse off if you are wearing a fragrance, including some lotions. Arrive at your appointment time, there is no need to be early. You may want to silence your cellphone so that you can focus on yourself during your session.
I don't care if you didn't shave, please don't worry about it.
Do you offer discounts?
I offer a 5 pack of One Hour massages for $50 off. This can be purchased as a series for yourself, or in separate gift certificates to be given as gifts.
If you left me a positive 5 star review on Google, you will get $5 off a session. Same thing with successful referrals. (don't be afraid to remind me at checkout on this one)
Military personnel, teachers, sanitation workers, and nurses can also receive $10 off a massage service per month. (don't be afraid to remind me on this one either)
Other than that, I rarely offer discounts. My rates are very reasonable in the industry and you can rest assured that you will be getting my best work.
How should I prepare for a waxing service?
The hair should be no longer than 1/2 inch. You may want to exfoliate a day or two before your appointment for more effective hair removal. Waxing can't be done on sunburned or otherwise irritated skin. After waxing, you should avoid sun exposure and exfoliation for 24-48 hours.
What happens if I'm late or miss an appointment?
Life happens sometimes and my cancelation policy is kind, I just ask for 5 hours notice so I have a chance to fill your time slot. Late notice cancelations are liable for 50 percent of the scheduled service, and no call/no shows will be charged for the full scheduled service and will need to pay in advance for future bookings. I have a system in place that will remind you of your appointment 2 days prior via email, and by text message 6 hours prior.
If you are going to be arriving late, please text or call me ahead to let me know and I will work with you. If you are more than ten minutes late, we may have to reduce the time of your session.
What product lines do you use?
My skin care lines are Dermalogica. I am certified in Dermalogica use and an official retailer of their products. They are cruelty free, and largely vegan. Soon I will be signing on with Skinscript, Farmhouse Fresh, and Vital You.
My massage medium is BioTone Advanced Therapy massage cream. I have Veritas Farms CBD ointment and also use biofreeze and Rub On Relief with your permission. Please advise your therapist of any topical allergies before your treatment.
Other policies worth noting:
I have a zero tolerance policy on sexual solicitation, even in jest. It's not cute, it's not funny. I will not tolerate abuse of any kind and will end a session early for inappropriate conduct. And then I will bill for the full session.
If you are not fully pleased with my work and can't tell me why, you are free to leave a demeriting review online, but I will ask you to move on to another therapist. I am open to constructive criticism, and I am very committed to delivering quality service. However, if you are the type of person who is never pleased for reasons outside of my control and want to take that out on my reputation, we're just gonna have to see other people.